I finally called her back and asked about the. I emailed her the coupon and waited approx 30-45 mins. She asked me to email her a copy so she could "verify" (translation: see if I was lying) my coupon. She asked for my players club number and then proceeded to tell me that I didn't have such a coupon on my account. A few days later I received a phone call from hrb asking me where I got that code. I went online and booked a thursday night (not a prime time). However this experience just ticked me off! I received an email offer from hard rock biloxi (have received several in the past) for $10 off the "rock rate". TAKE2: Let me start out by saying I try to be a "glass half full" guy and give people the benefit of the doubt. Oh well, this gave me a chance to correct a typo that was drving me crazy! I actually had rated the sleep quality "very good" based on my previous experience (see other review). My last review of this experience was removed because my "review included ratings of hotel features that you had not experienced, such as the sleep quality" Well, read on and you'll find out why I didn't experience these things.
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